Terms of Use

Last Updated: July 29, 2026

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THESE TERMS CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND FINGER LAKES RAILWAY. BY ACCESSING OR USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE RECEIVED NOTICE OF AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE FROM TIME TO TIME AND ANY CHANGES WILL BE POSTED ON THIS WEBSITE. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THIS WEBSITE.

Finger Lakes Railway operates this Website as a resource for customers, shippers, prospective employees, and other business partners seeking information regarding our railroad, freight and rail services, network, and operations. These Terms govern your access to and use of the Website.

1. Acceptance of Terms

By accessing or using the Finger Lakes Railway website, located at https://www.fingerlakesrail.com (the "Website"), you agree to be bound by these Website Terms of Use (the "Terms"). If you do not agree to these Terms, you must immediately discontinue use of the Website. Finger Lakes Railway Company, Inc., including its affiliates and operating companies (collectively, "Finger Lakes Railway," "we," "us," and "our"), may modify these Terms at any time by posting an updated version, and your continued use of the Website constitutes your acceptance of any such modifications. These Terms govern only your use of the Website and do not create any customer, shipper, supplier, vendor, or other business relationship between you and Finger Lakes Railway.

Regardless of the device you use to access the Website, your use of the Website is subject to your compliance with these Terms, as well as any other written agreement between us and you, if any.

We may, in our sole discretion, and in addition to any other remedies available to us, with or without cause or notice, withdraw, suspend, or discontinue at any time your use of the Website or any of its functions, features, materials, Content (as defined below), or any portion thereof.

BY ACCESSING OR USING THE WEBSITE IN ANY MANNER, INCLUDING WITHOUT LIMITATION BY VIEWING CONTENT OR USING ANY CONTENT, MATERIALS, DOCUMENTATION, OR INFORMATION AVAILABLE THROUGH THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE RECEIVED NOTICE OF THESE TERMS AND HAVE READ, UNDERSTAND, AND AGREE TO BE LEGALLY BOUND BY THEM, AS WELL AS THE FINGER LAKES RAILWAY PRIVACY POLICY, AVAILABLE AT HTTPS://WWW.FINGERLAKESRAIL.COM/PRIVACY-POLICY.HTML, WHICH IS INCORPORATED HEREIN BY REFERENCE.

IF YOU ARE ACCEPTING THESE TERMS ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT AND WARRANT THAT YOU HAVE FULL AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS, IN WHICH CASE "YOU" SHALL REFER TO THAT ENTITY.

IF YOU DO NOT AGREE TO THESE TERMS OR THE PRIVACY POLICY, YOU MUST NOT ACCESS OR USE THE WEBSITE.

The Website does not require or permit the creation of user accounts.

2. Permitted Use

You agree to use the Website solely for informational, lawful, and legitimate business purposes and in compliance with all applicable laws and regulations. You may not access or use the Website in any manner that could damage, disable, overburden, or impair its functionality or interfere with any other party's use of the Website. Without limiting the foregoing, you agree not to attempt to gain unauthorized access to any systems or networks connected to the Website, to misuse passwords or other security features, to introduce malicious code or harmful components, or to use automated means such as scraping tools, bots, crawlers, data-mining tools, or similar technologies without Finger Lakes Railway's prior written consent. The Website is not intended for use by individuals under the age of eighteen.

You are responsible for ensuring that any information you submit through the Website is accurate, lawful, and appropriate for submission through a public-facing website. You agree not to submit confidential, proprietary, export-controlled, sensitive personal information, or other sensitive information through the Website unless Finger Lakes Railway has expressly authorized such submission through a designated secure channel.

3. Web Content and Materials

All information, materials, and Content, as defined below, provided on the Website are made available for general informational purposes only. Such information, materials, and Content are believed to be reliable, but Finger Lakes Railway does not warrant their completeness, timeliness, or accuracy. All information, materials, and Content are subject to change without notice. You agree that you will not rely on any information on the Website for any purpose other than general informational use.

Nothing on the Website constitutes an offer, solicitation, commitment, quote, or acceptance of any order, warranty, guarantee, or professional advice of any kind. Any services, network details, schedules, capabilities, pricing, or other commercial terms described on the Website are provided for general informational purposes only and are subject to written confirmation by Finger Lakes Railway. Freight rates, rules, and charges are governed by Finger Lakes Railway's applicable published tariff and any written agreement between you and Finger Lakes Railway. Submitting a freight rate request, contact form, or other form through the Website does not guarantee a rate and does not create a binding offer, quote, or contractual obligation. Any transaction with Finger Lakes Railway will be governed by the applicable tariff, written agreement, or other binding documentation between the parties.

Any calculators, estimators, or other interactive tools provided on the Website are for general informational and planning purposes only. Results are based on user-adjustable assumptions and publicly available benchmark data and do not constitute a rate quote, offer, commitment, guarantee of savings, or guarantee of service.

FINGER LAKES RAILWAY MAY, AT ANY TIME AND WITHOUT PRIOR NOTICE, MODIFY, SUSPEND, OR DISCONTINUE ANY INFORMATION, MATERIALS, CONTENT, SERVICES, CAPABILITIES, OR FEATURES AVAILABLE ON OR THROUGH THE WEBSITE, WITHOUT LIABILITY TO YOU. ANY INFORMATION ON THE WEBSITE THAT IS DATED SPEAKS ONLY AS OF THE DATE INDICATED. FINGER LAKES RAILWAY UNDERTAKES NO OBLIGATION TO UPDATE, REVISE, OR SUPPLEMENT ANY SUCH INFORMATION. FINGER LAKES RAILWAY RESERVES THE RIGHT, AT ANY TIME AND WITHOUT PRIOR NOTICE, TO TERMINATE OR RESTRICT ACCESS TO THE WEBSITE OR ANY PORTION THEREOF. THE WEBSITE AND THE INFORMATION AND SERVICES DESCRIBED HEREIN ARE NOT DIRECTED TO, AND ARE NOT AVAILABLE TO, AND DO NOT CONSTITUTE AN OFFER OR SOLICITATION TO, ANY PERSON IN ANY JURISDICTION WHERE SUCH ACCESS OR USE WOULD BE CONTRARY TO APPLICABLE LAW OR REGULATION.

4. Disruption of Service

Access to the Website may, from time to time, be unavailable, delayed, limited, or slowed due to a variety of factors. These may include, without limitation, failures of hardware or equipment (including computers, servers, networks, telecommunications lines, and related systems), software errors or malfunctions (including bugs, viruses, configuration issues, or system incompatibility), capacity constraints or system overload, or the operation of security technologies such as firewalls, filtering programs, content delivery networks, anti-spam tools, anti-bot tools, or similar technologies.

Service disruptions may also result from external events beyond Finger Lakes Railway's control, including without limitation severe weather, natural disasters, acts of God, fire, water damage, mechanical failures, explosions, civil disturbances, war, insurrection, labor disputes or stoppages, utility interruptions, governmental or regulatory actions, court orders, cyber incidents, attacks, or other forms of human intervention.

The foregoing is not an exhaustive list, and the Website may be subject to interruption, delay, or limitation for other causes beyond Finger Lakes Railway's reasonable control. Finger Lakes Railway shall have no liability for any such disruptions, delays, or unavailability of the Website or any portion thereof.

5. Third-Party Content and Links

The Website may contain links to third-party websites, platforms, services, videos, social media pages, embedded content, tools, or resources for your convenience, such as our Class I rail partners, affiliated services, or social media pages (including LinkedIn). Finger Lakes Railway does not control, endorse, or guarantee the accuracy or completeness of any information contained on third-party websites and is not responsible for their content, policies, practices, products, or services. Accessing such websites or resources is entirely at your own risk, and you are responsible for reviewing any applicable terms, conditions, and privacy policies associated with those websites or resources.

6. Security and Communications

You acknowledge that communications transmitted over the Internet involve inherent risks and may not be secure. Such communications may be subject to interception, delay, loss, corruption, or alteration, and may not be delivered promptly or at all. You further acknowledge that the Website and electronic communications with Finger Lakes Railway may not be free from viruses, malware, or other harmful components.

You agree not to transmit any sensitive, confidential, proprietary, export-controlled, sensitive personal information, or other information requiring heightened security protections to Finger Lakes Railway through unsecured channels, including standard email or general Website forms. Any information you transmit in this manner is sent at your own risk, and you are solely responsible for maintaining the security of your information and systems.

Finger Lakes Railway shall have no responsibility or liability for any losses, damages, or unauthorized access arising from or relating to communications transmitted over the Internet or through unsecured channels, including any interception, delay, loss, corruption, or alteration of such communications by third parties. Finger Lakes Railway is not responsible for verifying the authenticity or accuracy of any communications received through such channels.

Your use of the Website and reliance on any electronic communications are at your own risk and subject to the limitations set forth in these Terms.

7. Intellectual Property

The content of the Website, including, without limitation, text, graphics, data, maps, user and visual interfaces, photographs, images, videos, trademarks, logos, service marks, trade names, taglines, sounds, artwork, computer code, and the design, structure, selection, coordination, expression, "look and feel," and arrangement of such content (collectively, the "Content"), is protected by U.S. and international copyright, trademark, trade dress, and other intellectual property laws and is owned, controlled, or licensed by or to Finger Lakes Railway. Your access to the Website does not grant you any rights in the Website or the Content except as expressly provided in these Terms or on the Website.

The Website and Content are protected from unauthorized use, copying, and distribution by applicable laws, including those relating to copyright, trademark, trade dress, unfair competition, and other intellectual property rights. All trademarks, service marks, logos, taglines, trade names, trade dress, and other proprietary indicia displayed on the Website are owned by Finger Lakes Railway, its affiliates, its operating companies, or their respective owners. Nothing on the Website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any such intellectual property without the prior written permission of Finger Lakes Railway or the applicable owner.

Subject to your compliance with these Terms, Finger Lakes Railway grants you a limited, non-exclusive, revocable license to access and use the Website for personal, informational, and legitimate business purposes. You may not reproduce, distribute, modify, display, transmit, publish, sell, license, create derivative works from, or otherwise use any Content without prior written authorization, nor may you remove or alter any proprietary notices, use the Content on any networked system or platform, broadcast it in any media, or create derivative works based on the Website or Content.

Except as expressly permitted in these Terms or on the Website, you may not copy, reproduce, republish, upload, post, publicly display, encode, translate, transmit, distribute, or "mirror" any portion of the Website or Content on any other computer, server, device, website, or medium for commercial or non-commercial purposes without Finger Lakes Railway's prior written consent. Without limiting the foregoing, you may not use any Content or data from the Website for the purpose of training, developing, improving, or operating any machine learning, artificial intelligence, large-language-model, data-mining, or similar system without Finger Lakes Railway's prior written consent.

8. User Submissions

The Website may permit you to submit requests, inquiries, comments, freight rate requests, career-related information, or other information through contact forms or similar features ("Submissions"). You are solely responsible for your Submissions. You represent and warrant that you have all rights necessary to provide your Submissions to Finger Lakes Railway and that your Submissions do not violate any law, infringe any third-party rights, or contain unlawful, defamatory, malicious, or harmful content.

Unless otherwise agreed in a separate written agreement signed by Finger Lakes Railway, you grant Finger Lakes Railway and its affiliates, operating companies, service providers, and business partners a non-exclusive, worldwide, royalty-free right to use, reproduce, distribute, transmit, display, process, and disclose your Submissions as reasonably necessary to respond to your inquiry, evaluate your request, provide information, conduct business operations, protect our rights, comply with law, and otherwise operate the Website and our business. Nothing in these Terms requires Finger Lakes Railway to treat a Submission as confidential unless Finger Lakes Railway has expressly agreed in writing to do so.

9. Disclaimer of Warranties

THIS WEBSITE AND ALL INFORMATION, MATERIALS, AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FINGER LAKES RAILWAY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AS WELL AS ANY WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, SECURITY, QUALITY, PERFORMANCE, AVAILABILITY, OR SUITABILITY OF THE WEBSITE OR ITS CONTENT. FINGER LAKES RAILWAY DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, FINGER LAKES RAILWAY AND ITS AFFILIATES, SUBSIDIARIES, OPERATING COMPANIES, AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, REPRESENTATIVES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE. THIS INCLUDES, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, AS WELL AS DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, BUSINESS OPPORTUNITIES, OR BUSINESS INTERRUPTION, EVEN IF FINGER LAKES RAILWAY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT THIS LIMITATION APPLIES REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY UNDER WHICH LIABILITY IS ASSERTED AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE WEBSITE IS TO STOP USING THE WEBSITE. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND FINGER LAKES RAILWAY. FINGER LAKES RAILWAY WOULD NOT MAKE THE WEBSITE AVAILABLE TO YOU WITHOUT SUCH LIMITATION OF LIABILITY. IN NO EVENT SHALL FINGER LAKES RAILWAY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE WEBSITE EXCEED ONE HUNDRED DOLLARS ($100).

11. Indemnification

You agree to indemnify, defend, and hold harmless Finger Lakes Railway, its affiliates, subsidiaries, operating companies, and their respective directors, officers, employees, agents, contractors, representatives, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your use of the Website, your Submissions, your violation of these Terms, your violation of any applicable law, or any infringement or alleged infringement of the rights of any third party.

Finger Lakes Railway reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. In such event, you agree to cooperate fully with Finger Lakes Railway in the defense of such matter, including the assertion of any available defenses. Finger Lakes Railway reserves the right to approve any settlement affecting its rights or obligations.

12. Accessibility (ADA)

Finger Lakes Railway is committed to providing access to the Website for individuals with disabilities in accordance with applicable law, including the Americans with Disabilities Act. If you encounter difficulty accessing any portion of the Website, you are encouraged to contact Finger Lakes Railway using the information provided below so that appropriate assistance may be provided.

13. Availability; Jurisdiction

The Website is intended for use only in jurisdictions where such use is permitted by law. Finger Lakes Railway makes no representation that the Website or its content is appropriate or available in all locations, and access to the Website from jurisdictions where its contents are illegal is prohibited. If you access the Website from outside the United States, you are responsible for compliance with all applicable local laws.

14. Governing Law; Venue

These Terms shall be governed by and construed in accordance with applicable federal law and the laws of the State of New York, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the state or federal courts located in the State of New York, and you hereby consent to the personal jurisdiction and venue of such courts.

15. Limitation on Time to Bring Claims

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OR SUCH CLAIM SHALL BE PERMANENTLY BARRED.

16. Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS SHALL BE BROUGHT SOLELY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

17. Survival

Any provisions of these Terms that by their nature should survive termination or expiration of these Terms or your use of the Website shall survive, including, without limitation, provisions relating to intellectual property, user submissions, export controls, disclaimers of warranties, limitation of liability, indemnification, governing law, dispute resolution, class action waiver, limitation on time to bring claims, and any waivers set forth herein.

18. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible to effect the intent of the parties, and the remaining provisions of these Terms shall remain in full force and effect. To the extent such provision cannot be so enforced, it shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

19. Contact Information

If you have any questions, comments, or concerns regarding these Terms, you may contact Finger Lakes Railway by email at info@fingerlakesrail.com or by mail at:

Finger Lakes Railway Company, Inc.
PO Box 1099
Geneva, NY 14456
Phone: 315-781-1234